Kuda Emas Equestrian Supplies Logo Kuda Emas Support

Your Trusted Partner in Equestrian Excellence - Here to Support You.

Kuda Emas Equestrian Supplies Support

Equestrian equipment and friendly support interaction
Team at Kuda Emas working with equestrian supplies

About Kuda Emas Equestrian Support

Welcome to Kuda Emas Equestrian Supplies Support, your dedicated hub for all assistance related to our premium equestrian products. For over two decades, Kuda Emas has been a cornerstone in the Malaysian equestrian community, renowned for manufacturing and supplying top-tier equestrian equipment. Our journey began with a simple passion for horses and a vision to provide riders and horse owners with the very best in saddlery, horse wear, riding gear, and nutritional feed. Rooted deeply in the heart of Selangor, Malaysia, our operations are driven by a team of experienced equestrians and skilled craftsmen who understand the intricate needs of both horse and rider.

Our commitment transcends merely offering products; we strive to build lasting relationships with our customers, ensuring that every interaction is as rewarding as the bond between a rider and their horse. We believe in empowering our community through knowledge and support, which is why we've established this comprehensive support center. Here, you can find detailed product information, get assistance with ordering and shipping, understand our straightforward returns and exchanges process, and receive technical support for product setup and maintenance. Whether you are a seasoned equestrian professional or just beginning your journey with horses, Kuda Emas is here to support you every step of the way.

Our values are centered around quality, integrity, and customer satisfaction. We meticulously source the finest materials and employ rigorous quality control processes to ensure that every product bearing the Kuda Emas name meets the highest standards of durability and performance. We are more than just a supplier; we are a partner in your equestrian pursuits, dedicated to enhancing your riding experience and ensuring the well-being of your horses. Explore our support resources, reach out to our friendly team, and discover how Kuda Emas Equestrian Supplies can help you achieve equestrian excellence.

Kuda Emas Equestrian Supplies

23 Jalan Kuda Lari

Taman Equine, Seri Kembangan, Selangor, 43300, Malaysia

How Can We Help You?

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Product Information

Need to know more about our saddles, bridles, horse wear, or feed? Access detailed specifications, material information, care instructions, and usage guides for all Kuda Emas products. Understand how to choose the right product for your needs and get the most out of your equestrian supplies.

Learn More

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Ordering & Shipping

Get help with placing your order, understanding shipping costs and times, tracking your shipment, and managing your delivery address. We ensure a smooth and efficient ordering process from our Malaysian facility to your doorstep, whether you are within Peninsular Malaysia, Sabah, or Sarawak.

Start Here

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Returns & Exchanges

Familiarize yourself with our straightforward returns and exchanges policy. Find out how to initiate a return, check eligibility, understand refund processes, and exchange products if needed. We are committed to ensuring your complete satisfaction with every purchase.

View Policy

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Technical Support

Need assistance with setting up or maintaining your Kuda Emas equestrian products? Access troubleshooting guides, FAQs, and contact our technical support team for personalized help. We are here to ensure your products perform optimally and last for years to come.

Get Support

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Account Support

Manage your Kuda Emas account with ease. Update your personal details, manage addresses, view order history, track loyalty points (if applicable), and handle any account-related queries. Keep your account information secure and up-to-date with our support.

Manage Account

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General Inquiries

For any questions or assistance that fall outside of our specific support categories, our general inquiry team is ready to assist. Whether you have feedback, partnership proposals, or unique requests, we are here to listen and provide the support you need. Contact us for any general information or help.

Contact Us

Frequently Asked Questions

Get In Touch

Contact Details

For immediate assistance, please reach out to us via phone or email. Our dedicated support team is available during business hours to answer your queries and provide the help you need.

Phone: +60 3-8945 6789

Email: info@

Address:

Kuda Emas Equestrian Supplies
23 Jalan Kuda Lari
Taman Equine, Seri Kembangan, Selangor, 43300, Malaysia

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM

Map showing Kuda Emas Equestrian Supplies location

What Our Customers Say

Aisha M - Customer
Kuda Emas's customer service is outstanding! They helped me choose the perfect saddle for my Arabian mare and provided excellent after-sales support. Living in a rural area of Pahang, I was worried about delivery, but it arrived perfectly and on time. Truly impressed!

- Aisha M.

Equestrian Enthusiast

Rajesh K - Customer
I had an issue with my online order – a riding helmet arrived with a slight scratch. Kuda Emas resolved it quickly and efficiently, sending a replacement within days. Their team is truly dedicated to customer satisfaction and maintaining their reputation for quality. As a horse owner in Johor, I appreciate their commitment.

- Rajesh K.

Horse Owner

Siti H - Customer
The support team at Kuda Emas is always friendly and knowledgeable. They make it easy to get the help I need, whether it's about selecting the right type of horse feed or understanding the best practices for horse wear maintenance. Their advice has been invaluable for my riding school in Selangor. Highly recommend them!

- Siti H.

Riding Instructor

Kumar S. - Customer
I've been buying from Kuda Emas for years, and their support has always been top-notch. Recently, I needed help choosing a new bit for my show jumping horse. Their expert advice was spot-on, and my horse is performing better than ever. Their consistent quality and support are why I remain a loyal customer.

- Kumar S.

Show Jumper

Devi P. - Customer
I am so grateful for the patience and help I received from Kuda Emas's support team. I was quite unsure about how to properly measure my horse for a blanket. They walked me through the process step-by-step over the phone, ensuring a perfect fit. My horse is now comfortable and warm, thanks to their excellent service!

- Devi P.

Horse Breeder

Helpful Resources & Guides

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Saddle Fitting Guide

Learn how to properly fit a saddle for your horse with our comprehensive guide. Ensure your horse's comfort and performance by understanding saddle fit, balance, and common fitting issues. Download our printable guide and video tutorials for hands-on assistance.

View Guide

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Horse Wear Care Tips

Discover the best practices for caring for your horse wear to ensure longevity and performance. Get tips on cleaning, storing, and maintaining horse blankets, boots, and wraps. Extend the life of your Kuda Emas horse wear with our expert advice.

Read Tips

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Riding Gear Size Chart

Find the perfect size for your riding gear with our detailed size chart. Avoid guesswork and ensure a comfortable and safe fit for riding helmets, boots, gloves, and apparel. Download our comprehensive size chart for accurate measurements.

See Chart

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Horse Feed Guide

Learn about our horse feed products and find the best nutrition plan for your horse. Understand the benefits of different feed types, ingredients, and feeding schedules. Optimize your horse's diet for health, energy, and performance with our expert feed guide.

Explore Feeds

Privacy Policy

Privacy Policy for Kuda Emas Equestrian Supplies

Kuda Emas Equestrian Supplies ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site and related services. This policy applies to all visitors, users, and others who access or use our service.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that you voluntarily provide to us, such as your name, shipping address, billing address, email address, phone number, and payment information when you make a purchase or create an account.
  • Order Information: Details about orders you place and how you interact with our site, such as the products you view, add to your cart, and purchase.
  • Device Information: We may collect information about the device you use to access our site, including your IP address, browser type, operating system, device identifiers, and mobile network information.
  • Usage Data: We may collect information about your use of our site, such as the pages you visit, the links you click, and the time you spend on our site.
  • Communications: We may retain any communications you send to us or that are generated as part of the transactions and orders on our site.

How We Use Your Information

We may use your information for the following purposes:

  • To Process Orders: To process and fulfill your orders, including shipping, billing, and customer support.
  • To Provide Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
  • To Personalize Your Experience: To personalize your experience on our site, such as recommending products that may be of interest to you.
  • To Improve Our Site: To analyze usage data and feedback to improve our site and services.
  • To Send Marketing Communications: With your consent, to send you marketing communications about our products, promotions, and other news. You may opt out of receiving these